"Russell did a great job of removing our old boiler and fitting a new one in a completely different location. He also fitted a new sink and gas hob in new positions in our new kitchen. He explained every step of the process to us and was flexible to fit in around the demands of the other trades involved in our building project. He always turned up when he said he would with a pleasant and cheerful demeanour and endless patience with the questions of our nosy 4 year old. I had no hesitation in asking him to return and service our boiler after a year and have already recommended him to friends."